Data syncs automatically between your Android device and the web. Syncing happens in the background whenever a network connection present, even if the app is not open. If you make changes while offline those changes will automatically sync the next time a network connection becomes available.

Changes made through the web interface are automatically pushed to your Android device.

If your mobile app still isn't displaying your tasks to match the web, here are some steps to try:

Manual syncing is usually not necessary, but you can tap the Sync button or select it from the menu to force syncing at that moment.

You will need to have a network connection for this to work.

If the manual sync works, but your phone still isn't automatically syncing changes you make on the web, try restarting your phone! That often gets thing working again if they get out of whack.

The Android app is updated via the Google Play Store and updates to your phone depending on whether or not auto-updating is enabled for your device.

The current version of the GQueues Android app can be found in the Play Store listing, and is currently 1.7.1 (as of 3/9/21)

Make sure you are updated to the latest version so the app operates as its meant to.

If your mobile app still isn't syncing after trying the steps above, the next step is to reset your account.

❗️Please Note: Before resetting your account, make sure everything looks correct on the web. When resetting, anything that only appears on your phone and not the desktop will be lost.

If you're still experiencing syncing issues, it can be helpful to completely uninstall and reinstall the GQueues app from your phone.

If you're still having trouble with the app syncing, or if you need any help completing any of the steps above, reach out to our customer care team! We're happy to help 😄