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Update your billing information
Update your billing information

Change your payment account details and credit card information on file

Jordan Matthews avatar
Written by Jordan Matthews
Updated over a week ago

Here’s what you need to know to change your payment information so that your subscriptions can stay up-to-date.

GQueues for BUSINESS

To update the payment details used for your subscription, go to GQueues Settings, in the Account tab under GQueues for BUSINESS subscriptions click manage.

Link to manage GQueues for BUSINESS subscription

Then, click Manage billing.

GQueues for BUSINESS Subscription Page with button "Manage billing"

GQueues for YOU

You can see all the GQueues for YOU subscriptions that you manage under the Account tab in GQueues settings. Subscriptions managed by your account are listed in the GQueues for YOU subscriptions section.

To change the credit card information, click Manage billing for the subscription you want to update.

Account tab of GQueues Settings with button "Manage billing" for GQueues for YOU Subscription

Manage billing

Clicking Manage billing will take you to different places depending on how you purchased your subscription.

Paid with PayPal

If you purchased your subscription with PayPal, clicking Manage billing will take you to your PayPal account where you can update details for this recurring charge:

Paid with credit card

If you purchased your subscription with a credit card, clicking Manage billing will take you to the following page where you can update your details:

Add your VAT tax ID

If you purchased your subscription with a credit card and want to add your tax ID (such as VAT) you can click Update information and then enter your ID.

NOTE: Your tax ID will appear on all future invoices. If you need your tax ID on an existing invoice chat with Customer Care and they can prepare it for you.

If you purchased your subscription with PayPal and need to add your tax ID, please chat with our Customer Care team.


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