Delete emails from the assignments dropdown

If you misspell someone’s email, or a coworker no longer works at your company, it’s nice for those emails to no longer take up unnecessary space in your Assignments dropdown.

To remove someone from the dropdown, go to the Assignments tab of Settings and scroll to the Assignments menu section. Here, hover your mouse over the email you’d like to remove and click delete from menu.

Assignments menu in GQueues settings with option to delete user from menu

This will not remove the user from any tasks you already assigned to them. It only removes them from the menu. Assigning a new task to the user will re-add them to the menu.

What’s Next?

Delegate work with assignments

Assign tasks in shared or team queues

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