If you have a complicated task that requires help from others or will take a while to complete, comments are a great tool to make sure you can keep track of everything over time.

Comments allow you to have a focused conversation with others around a particular task, all within GQueues. You never have to leave the app, and all the relevant information is attached to the task to review later. Collaboration is easier when you can discuss the work at hand and have it automatically tracked and organized on your tasks.

To add a comment, click the comment icon on the desired task.

The comments panel will open. Type in the box at the bottom of the panel and click the Comment button.

👉 Pro Tip: If you receive an email notification about a task, you can add a comment by replying to that email too!

When you write a comment, you have the option to mention a user to clarify communication and send a notification. Just type the @ symbol followed by the user's name or email address associated with their Google account. Or select from the menu that appears.

Note: @ must be preceded by a space, or at the beginning of a line for the menu to appear.

When you post your comment, the user(s) will receive a notification via email and in the web app by default (unless they've explicitly blocked them). Anyone mentioned will also be notified any time you edit that comment.

You can only mention someone in a comment who already has access to the task. That means you can only mention users if at least one of the following are true:

When you @mention someone their name or email will appear blue in the comment.

You can mention multiple people in the same comment if needed.

If you attempt to mention a user who doesn't already have access to the task, their name or email will not appear in blue and they will not be notified when you leave a comment.

👉 Pro Tip: Use @all to mention all other users with access to the task without needing to mention each of them individually.

👉 Pro Tip #2: You can @mention yourself as a quick way to send yourself a notification about the task.

If a task already has comments, it will display the comment icon with the total number of comments. This means you can quickly glance at your tasks to see which ones have extra information waiting in the comments panel.

To open the comments panel and view comments for the task, click the comment icon. Comments are shown with the most recent comment at the bottom. Each comment is time- and date-stamped and includes the photo of the person who made it so it’s easy to keep track of the conversation flow.

You can also hover your mouse over the person’s image to see commenters’ names and email addresses.

👉 Pro Tip: You can resize the comment panel by clicking and dragging the separator bar.

❗️Please Note: You can only make changes to your own comments.

You can edit comments you write by clicking the menu to the right of the comment and selecting Edit comment.

After you’ve made your edits, you can save your changes by:

To delete one of your comments, click the menu to the right of the comment and choose Delete comment.