The Google Workspace Add-on lets you link and/or attach emails to your tasks, making it ideal for when:
People email you new projects
Folks send complex requests via email
Emails have information relevant to something you're working on
You want to mark tasks complete from Gmail
If your swear by inbox zero, but want to make sure important emails actually get addressed, then creating tasks from emails with the Add-on will change the game.
Create tasks from emails
On the web
To turn an email into a task, while viewing the email, click the GQueues button from the add-on side panel.
A new task is started with the email subject automatically inserted as the task title.
Modify and add the necessary information for the task and click the Create Task button.
On your mobile device
You can also create tasks out of emails from the Gmail app on your iOS or Android device. While viewing the email you'd like to associate with a task, scroll to the bottom of the email and tap the GQueues icon in the Available Add-ons section.
To view the Add-on in full-screen mode tap the header bar and it will expand.
Set the details for the task as desired.
Scroll to the bottom and tap the Create Task button.
Please Note: Google hasn't updated the tablet or iPad Gmail app to include add-ons. Until they release an update that will allow users to access their add-ons while using their tablet or iPad, GQueues users can only access the Google Workspace Add-on on the web and the iPhone and Android phone apps.
Associate emails to tasks
The key feature when using the Google Workspace Add-on in Gmail is the ability to attach and/or link the email to a task as you create it. You can choose if you'd like the email attached or linked while creating the task, or editing it later.
You can set the default way to associate an email with a task by configuring the add-on's settings.
When you attach the current email to a task, GQueues will attach a copy of the email at the time of attachment and any attachments within email to the task itself. It's ideal for when you're sharing a task with others.
By attaching the email to the task, you allow any collaborators to see the email directly inside GQueues.
Linking the email will insert a link to the email thread in the task notes. When you view the task in GQueues, you can click the link, which will open up the actual email thread in Gmail. It's ideal if you want to make sure any replies to the email are captured in the task as well.
The link is only viewable by the task creator, since the link is specific to their email account, but it makes it super easy to locate the email in Gmail to reply later.
👉 Pro Tip: If you want to be able to see email updates and make the email viewable by task collaborators, you should attach and link the email from the Add-on.
Add emails to existing tasks
To associate an email to an active task that already exists in your GQueues account, open the menu and choose Search for Task.
Enter a word in the task description or notes and click the Search button.
Please Note: The search results will only include tasks that are in the active portion of the queue, not the archive.
Click on the desired task in the search results.
Choose to either attach the current email or link the current email to the task.
The email will then be attached or linked to the task, depending on your selection.
View and modify existing tasks associated with an email
If an email is already associated with a task in GQueues, the Add-on will automatically open to that task.
Ways the Add-on identifies associated tasks
The Add-on can identify tasks as associated with the current email in a variety of ways:
1. If you have previously created a task out of the current email the Add-on will display it automatically
2. If the email body itself includes links to GQueues tasks the Add-on will display them in a list which you can click to view (provided you have proper access).
3. If the email is a Google Calendar reminder for a GQueues task it will display the related task
4. If the email is a GQueues notification it will display the related task or assignment
Types of tasks you can complete and edit through the Add-on
You can modify your own tasks, team tasks, or tasks in collaborative queues directly in the Add-on, including marking a task complete or updating the task details.
You can add comments to assignments and mark them complete directly in the Add-on as well.