When you’ve got a lot on your plate, it’s extra important to manage your assignments in a way that benefits you. Here’s how to make the changes you need to balance your workload and avoid burnout. 🧘‍♀️

Remove yourself from assignments

As an assignee

When you’re given an assignment that you don’t want to take on, you can respectfully decline by removing yourself from the assignment.

From the Assignments queue, click the x on the right side of the task. This rejects your assignment, but does not trash the task. It simply removes your name from the assignment and removes the task from your Assignments queue.

Delete an Assignment as an assignee

As an assigner

If you’re also the owner of the task, clicking x will delete the assignment and move the task to the Trash queue.

Delete an Assignment as an assigner

You can easily restore trashed tasks from a queue within 30 days if you delete it by mistake.

Block new assignments from coming in

Your email address is required in order to assign tasks to you. GQueues will never share your email address. But since you might not want everyone who knows your email giving you work, you have the option to control who can assign you tasks from the Assignments tab in Settings. There are a couple of different ways you can block people from sending you assignments.

If someone who isn’t authorized tries to assign you a task, they receive a message explaining the situation.

Block new Assignments from coming in

Blacklist

You can allow anyone to assign tasks to you except those email addresses you explicitly block, often referred to as a blacklist.

Under the Authorization section, select the option to Allow anyone to assign tasks to me except

Blacklist team members from Assigning you tasks

Then, enter each individual email address into the text field and click Block user.

Block team members from Assigning you tasks

Your new settings will automatically save. You can make changes to this list at any time.

Whitelist

To block everyone from assigning tasks to you except those email addresses you explicitly allow, often referred to as a whitelist, select the option to Only allow these people to assign tasks to me.

Whitelist team members for Assigning you tasks

Enter the email address for someone you want to be able to assign you tasks in the text field and click Allow user. Do this for each individual email address.

Allow specific team members to Assign tasks to you

Remove someone from a list

When you need to change who you allow or disallow from assigning you tasks, you can simply remove them from the list they’re on.

For instance, if Nidia earns a leadership role in the company and needs to have permission to assign tasks, I can remove her from my blacklist by selecting the option to Allow anyone to assign tasks to me except… then hovering over her email address and clicking Remove.

Remove someone from your Assignment Blacklist

This will remove her from the list and restore permissions for her to assign me tasks going forward.

To remove Granger from my whitelist since he’s no longer in my department, I can select the option to Only allow these people to assign tasks to me, then hover over his name and click Remove.

Remove someone from your Assignment whitelist

What’s Next?

Assign tasks in shared or team queues
Delegate work with assignments

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