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Export and import your GQueues data

Back up your data by exporting a file to your computer for import when needed

Emily Jones avatar
Written by Emily Jones
Updated over 10 months ago

Have you ever wanted to copy some or all of your data in GQueues to your computer? Whether to transfer accounts, create and share templates, view in a spreadsheet, or just keep your own backup, you can do all of this with the GQueues export and import features.

Export your queues

Export all your My Queues

Your data in GQueues is stored securely on Google servers so data loss shouldn’t be a concern. But it’s good practice to perform regular backups of your account so if you accidentally delete it, need to transfer to a new account, or otherwise lose access to your data, you can get it all back in a couple quick steps. And you can export all of your active and archived tasks in My Queues and your Inbox all at once:

  1. Navigate to the Import / Export tab in Settings.

  2. Under Export, click Export to GQueues Backup CSV. This will initiate the export process.

    Export all of your My Queues from your GQueues Settings

  3. Once the file is ready, click Download GQueues Backup CSV.

    Download CSV backup once it's prepared

Your data will be saved to a CSV file on your computer which you can use to import as needed. If you’d like, you can also view your CSV backup file in a program such as Google Sheets or Microsoft Excel by opening the file within these programs. But make sure to make a copy first! Opening the file as a spreadsheet may cause formatting changes to the data which will prevent it from being usable import your queues back into GQueues later on.

👉 Pro Tip: The backup export from settings does not include Teams or queues shared with you. You can export them one queue at a time, or if you’re the team owner, you can export a whole team at once.

Export a single queue

If you only need the data from one queue, such as building a template queue to share with other users, you can limit the exported data to the specific queue to speed up the export process and make sure you don’t get anything extra to muddle up what you want to do.

  1. Open the drop down menu for the queue you want to export and select Export

    Select "Export" from queue menu to export data

  2. You’ll have the option to export either a GQueues Backup CSV or a Human-readable CSV.

    Choose between GQueues Backup or Human-readable CSV

    1. Select GQueues Backup CSV is you want to use the file for import into a GQueues account later

    2. Select Human-readable CSV if you want to view or manipulate the file in a program such as Google Sheets or Excel. This will export the queue in a simplified format that is easier to read, but this file cannot be imported back into GQueues.

  3. Download the file

    Download the export CSV

    By default, the filename will contain the name of your exported queue and the date it was exported so you can easily review your backups: gqueues_backup_Government_Form_2021_05_17.csv. You can rename it if you prefer, but if you plan on importing it back into GQueues at any point, make sure to leave it as a CSV file, and don’t edit the data!

Import your queues

Import from a GQueues CSV export file

Use your GQueues backup CSV export file to import the data back into yours or someone else’s account. This goes for if you’re uploading an entire account backup or a single queue.

  1. Go to the Import / Export tab in Settings.

  2. Under Import from Backup, click Choose file and select your export file from your computer.

    Import backup files in your GQueues Settings

Once the file is selected and uploaded, GQueues will automatically start importing the data into your account. This includes categories, queues, tasks, activity, dates, notes, etc.

The import will not replace any existing data in your account, so if you need some now-deleted information for a queue but still want the new tasks that have been added since then, you can have the best of both worlds. It’s a good idea to delete or rename any duplicate queues that are created to avoid confusion though 😊


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